It's just really frustrating that it doesn't show the invoice it creates and it doesn't offer the same options, like having shipping as a separate listing. Unless it was already in an invoice I'm viewing, I do not have that option. I'm not sure why this is something your designers think is good for customers. It's frustrating and causes me to spend more time doing something that used to be simple. But then that's the same thing that happened with printing checks. Why on earth does it take so many screens and then preview just to print a check? I think maybe your designers are looking for ways to make it seem like they're "giving customers more value" when in fact they're just contributing to their stress and frustration.