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ljcousseau
Level 2

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I was able to locate the correct EIN and not Quickbooks will not let me edit or correct this. The EIN entered is incorrect and I need to edit and change to the correct EIN. I am getting the following message:

 

You can't change the EIN, because you've enrolled the company in EFTPS and E-File. If you've received a new EIN, contact us for help updating the EIN in your payroll account.

 

This is not helping as the customer service person who has been attempting to help me is stating that Quickbooks has "locked" the ability to make any changes to the EIN. and this will not be changed until early February.

 

I will not then be able to file on time.

 

Someone in payroll should have the ability to let me make this change.

 

Please do not reply with a pat answer, but a resolution. 

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