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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
Irene R
QuickBooks Team

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Hi there, Garret.

 

I understand the relevance of the Feedback button on your end to send suggestions to our product engineering teams in QuickBooks Online (QBO).

 

Since you’re experiencing this issue, I recommend performing troubleshooting steps to help resolve this issue. Let’s start by logging in to your QuickBooks Online account using a private or incognito browser. 

 

You can use these keyboard shortcuts below:

 

  1. Google Chrome: Ctrl + Shift + N
  2. Safari 11 or newer: ⌘ + Shift + N
  3. Mozilla Firefox: Ctrl + Shift + P
  4. Microsoft Edge: Ctrl + Shift + N

 

From there, check if the Feedback button already works in your QBO. If it works, return to your regular browser and clear its cache. Clearing your cache helps clean up browser cookies that block web pages from loading.

 

Additionally, check this article out if you want to learn about personalizing your reports in QBO: Customize reports in QuickBooks Online.

 

Feel free to leave a comment if you have any additional QBO-related questions. I'm always available to assist you.

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