Thank you for joining the thread, and I understand how this may have caused inconvenience to you. Your patience regarding this matter is appreciated. I'd be glad to guide you to the best way to contact the right person to get the help you need.
Contacting our QuickBooks Payment Support would be the best choice, as they can look into your account and provide you with the best solution to help you get through this. Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help(?) at the top right, then type Contact Us.
- Enter your concern, then hit Let's Talk.
- Choose to Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
Moreover, I recommend reviewing some of our commonly asked payment questions through this article: QuickBooks Payments FAQ.
I'm always here to assist you if you have further questions. Please don't hesitate to reach out again. I'm just one post away!
