I appreciate you for sharing your experience, Tycha.
Upon checking, we have an ongoing investigation about being unable to enter a negative amount in invoices. Rest assured that our engineers are actively working on a fix so you can get back to business as soon as possible.
In the meantime, I recommend reaching out to our customer support team to include you in the list of affected users. Doing so allows you to receive timely email updates on the investigation's status. Here's how:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Additionally, you can personalize your sales forms in QBO by utilizing the tools available in the program. Doing so allows you to create professional designs for your invoices and include information relevant to your business needs.
If you have other questions concerning invoices, please don't hesitate to return to the Community. We're always here to listen and address your queries. Stay safe, and have a nice day ahead.
