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Replying to:
ReymondO
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Hi there, @Jay2616. Thanks for sharing your concern on the QuickBooks Community page.

 

I'd be glad to help edit your downloaded receipts in QuickBooks Online. Before that, can you share with me the exact error message you're getting with when editing the receipt in the QBO mobile app? Also, can you help me verify if the receipt is showing the bank's register when logging in to your QBO account on a web browser? 

Any additional info would be much appreciated. This will also help me in providing you with the appropriate troubleshooting steps to resolve the issue. 

Just add your details to this thread so we can get back to you and assist you further. Have a good one.

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