@Dumbfounded 

RE: Requiring excessive time to provide that quote, or  providing an unprofessional looking quote, hampers our ability to make the sale.

Are you saying your potential customers are not impressed by a cartoonish quote that looks like it was designed for children?

But I bet it looks great on a phone! And that's what's important, right?

Seriously though, it helps to remember that QuickBooks Online is of late basically designed by children who have never run a business and clearly have no idea what efficient data entry look like, how to build easy to use features, what business forms look like, or what is important to small businesses. Their recent updates make this clear.

Once you understand that, and lower your expectations way, way down, then you'll be happy with QuickBooks Online.