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STisdale
Level 1

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When you set up a customer and a sub customer, set the billing to customer billing address, and the sub is the ship to address. When you create and estimate the customer name populates both billing and shipping address boxes (picks info from name on check box). How can you make the shipping address name show up properly and not show the billing customer name in the shipping box?

 

I saw the above so called fix, that ended with you having to manually edit the ship to name every time you create an estimate.  Why can't the software be changed to populate the billing name from the customer billing info and the shipping name from the sub customer name info?

 

I called tech support and they said I needed to upgrade to advanced, or wait an hour and give the engineers time to fix this.  In other words QBO is not going to do a dang thing about this issue.  And yes I have used the feed back button.

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