Thanks for raising your concern with us in the Community, christine.
I'll ensure we can get these questionable charges fixed properly and securely.
Handling disputes of changes in QuickBooks will need to be investigated in a secure space since we'll need to pull up your account with you. With that, I'd recommend reaching out to our Customer Care Team. They can securely look into your account and offer further suggestions to resolve it.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can see this article for the support schedule: QuickBooks Online Support.
If you have Intuit charges, you can check out this article to verify:
You're always welcome to post a reply here if you need anything else. I'm always here to help you.
