Hi there, Aaron.
I understand that doing our daily tasks, such as utilizing the search feature to search for customers by their address, is essential.
Sometimes, our QuickBooks Online mobile app fills too much cache, which could cause malfunctions in some features or slow down the app. We'll need to troubleshoot your QBO mobile app to ensure it runs efficiently with your phone.
Here are some quick steps to fix most app-related issues:
- Ensure you have a strong internet connection.
- Close and restart the app.
- Clear app data:
- Open your device Settings.
- Select Apps (varies by device).
- Choose QuickBooks app from the list, then select Storage.
- Select clear data.
If the problem persists, you can uninstall and reinstall the app to ensure everything works well.
I'd like to provide you with this article for future reference: Record invoice payments in QuickBooks Online.
If you require any additional information regarding searching customers by address in QuickBooks Online, please do not hesitate to reach out to the Community space. I'm more than happy to assist you with any questions or concerns.
