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Replying to:
SashaMC
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Hello newyorktutor,

 

Thank you for reaching out to the QuickBooks Community! I was able to find an investigation on this matter. The Investigation is INV-96785, and the status is still in progress to finding a solution.  I recommend connecting with us to be added to the list of affected users. Here's how:

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Enter a brief description of your concern then click Contact Us.
  3. To the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you with a few options. You choose which one is best for you.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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