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I understand the importance of ensuring that your invoices are successfully delivered and received, Heather. Let me guide you through the process of checking for bounced-back invoices in QuickBooks Online (QBO).
In QuickBooks Online, you can check if an emailed invoice bounced back by following the steps below.
- Go to the Sales menu and click Invoice.
- If the invoice has bounced back, it will show a Delivery Issue.
Let me also attach this article that you can read for future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online. This link can walk you through the steps on how to add information to your invoice.
Let me know how everything goes or if you have any other concerns managing invoices in QBO. Just leave a comment and I'll respond right away.