Good afternoon, @newyorktutor. 

Thanks for coming back to the Community with a new question. 

To clarify, I'll need to gather some additional information from you: 

• Is this happening to all of your reports? 
• If it's only happening to one report, please give me the name. 
• Any additional screenshots you have will help. 

All of the details above will allow us to determine the next steps you need to take or to provide an answer as to why this is happening in your account. I'll be waiting for your response!