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Replying to:
GebelAlainaM
QuickBooks Team

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Thanks for joining the thread, @tainzo.

 

It's my pleasure to help you with your uncategorized income that's showing twice in QuickBooks Online (QBO).

 

In your case, you'll need to verify if the transactions listed under Uncategorized Income are duplicates of the ones categorized in membership accounts. If verified, we can undo the duplicate entry. Let me share the steps below.

 

  1. Click the Transactions menu, then select Bank Transactions.
  2. Select the tile for the bank or credit card account you downloaded the transaction from.
  3. Go to the Categorized tab.
  4. Find the transaction you want to delete.
  5. Then, select Undo from the Action column.

 

After undoing, you'll want to reclassify it to the appropriate accounts. Then, match them to existing transactions so they won't get duplicate entries. See this article for details: Categorize online bank transactions in QuickBooks Online.

 

Moreover, you can visit this article for future reference in reconciling accounts in QuickBooks to match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Please get back to this thread if you have other QuickBooks-related issues. I'll be around to help you.

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