Hi there, @CCCommunications.
Every penny counts when running a business. I'd like to route you to the support available to help you with the reimbursement process and return to the QuickBooks Desktop version.
I understand that you want your money back, but since QuickBooks Community is a public forum, we're unable to pull up your account information and assist you with the refund. Thus, I suggest reaching out to our Customer Care Support Team. Here's how:
- Go to Help (?).
- From the Search tab, click Contact Us.
- Please enter your question and select Continue.
- Review and Select from the following: Have us call you or Chat with us.
If you want to cancel your QuickBooks Online account, I'll provide you with this article you read through for a detailed process: Cancel your QuickBooks Online subscription or trial.
Also, I'll add this great resource to learn how your books moved when migrating from QBDT to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
If you need more information about managing your accounts, feel free to comment below. I'll be standing by for your response.
