Hello, VincentOH. I understand how frustrating it can be to encounter issues even after following the troubleshooting steps provided by my colleagues. It can certainly be frustrating when things don't work as expected.
Let me explain the difference between Profit and loss and Reclassify Transactions in QBO. The Profit and Loss report is a financial statement that provides a comprehensive overview of a company's revenues and expenses over a specific period, typically a month, quarter, or year. The report is divided into two main sections: income and expenses. The income section lists all the sources of revenue generated by the company, such as sales, services rendered, and interest earned. The expense section, on the other hand, lists all the costs incurred by the company, including salaries, rent, utilities, and other operational expenses.
On the other hand, the Reclassify Transactions report is a tool in QuickBooks Online that allows users to move transactions from one account to another. This tool is useful when a user mistakenly assigned a transaction to the wrong account or needs to reorganize the accounts for better reporting. The report shows all the reclassified transactions, the original account they were assigned to, and the new account they were moved to.
I know you've reached out to our customer support team. To ensure this issue is resolved promptly, I highly recommend contacting our customer support team again. They have the expertise to investigate the case properly and provide you with the appropriate solution. You can rest assured that they will do their best to assist you in resolving this matter as quickly and efficiently as possible.
Check out these articles to track your financial standing and learn how customization works in QBO:
Feel free to reply in this thread if you require additional assistance running reports in QuickBooks Online. We'll be excited to have you back and assist you further. Take care!
