@phylwith just in case you want confirmation of what Intuit's team member actually just told you, here is a summary without the fluffy platitudes:

1. Intuit removed this feature. No warning. Yes it worked fine for you all this time and was essential to your workflow. But it's gone now and they are not providing other options.

2. You should consider other software to fulfill your business needs that Intuit is no longer going to support. (If you have any ideas on Quickbook alternatives, please share! Our business also has the goal of moving to different software that has the features that Quickbooks has recently removed.)

3. Although you took the time to provide feedback here on the forum, no one cares. Yes, a paid Intuit team member read and even replied to your feedback, but they will not be forwarding it up the chain to get it fixed in any way. 

Hope that helps!