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Replying to:
Carneil_C
QuickBooks Team

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Thank you for joining the thread and bringing this to our attention, @Ignite1.

 

I'll lay down a few additional steps to help you see those bank deposit names on reports.

 

Beforehand, have you already tried doing the troubleshooting steps given above, such as using a private window or clearing its cache? Also, the information you see depends on the report's Filters from the Customize page. Thus, you'll want to ensure that you selected the appropriate boxes like NameVendor, or Customer.

 

I've added this screenshot below for your visual reference:

 

 

If the names are still missing, I suggest contacting our Customer Care Team so you can have a screen-sharing session with them and investigate to find the possible root cause and resolution to this issue.

 

Here's how you can reach out to them:

 

  1. Go to Help (?).
  2. From the Search tab, click Contact Us.
  3. Please enter your question and select Continue.
  4. Review and Select from the following: Have us call you or Chat with us.

 

On top of that, this resource helps you modify your reports and save its current customization settings for future use: Memorize Reports in QuickBooks Online.

 

I'm just a post away if you have any other questions about bank deposits and reports. It's always my pleasure to help. Keep safe always.

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