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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Cbohner
Level 1

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I HATE the advance mode which I am required to use.  I have had nothing but issues with this mode for the last two years, I have complained numerous times about this with no responses. Issue - downloading credit cards transaction, I have lost count of the number of times I have had to disconnect the cards from the connection and re connect, this goes for both Chase and American Express.  I have Multiple employee cards on both and when I have to disconnect and reconnect it ALWAYS seems to go back 60- 90 days and pulls in transactions that have already been pulled in.   I just had issues were the main chase card pulled in all the sub cards except for a few transactions on the sub cards and then when pulling in the sub cards it pulled in the same information 4 times except for the few transactions that were sub card specific that were not pulled in on the main card.   I have had this happen before, and sometimes it matches those transactions that were already posted and sometimes it does not, this time it did not.  I had over 200 transactions to look at.   I am once again struggling to pull in AMerican Express, and I know when I do, I will have 300-500 transactions to go through which takes hours.   The other issue is the matching - if it doesn't match exactly, it does not recognize.   I have fuel, hotel, airline and amazon transactions that will always come in different, and I always have to type these in.  You NEVER had to do that in the classic mode.  Last issue, Coding Jobs, everywhere else in QB's you can pull up a job number by the number, payroll, Invoicing, payables, in the classic mode for credit cards, but in the Advance mode, it is by customer only - do you know how many multiple jobs I have under customers.  I find nothing of value in the advance mode, its tedious and time consuming.

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