Hi kegelsinn,

I understand that some changes have caused some issues with the Direct Deposit (DD) transactions not creating matchable split transactions to link wage expenses, and the support team's suggestions haven't resolved the issue. I understand how you feel about it.

I know that you've already been in touch with our QBO Payroll team. However, I suggest reaching out to them again. They can thoroughly investigate this matter and provide the assistance needed to resolve the issue.

Thank you for bringing this to our attention, and we appreciate your patience as we work to address this issue.

You can always go back to this thread if you have other questions in mind.