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Replying to:
AnneMariee
QuickBooks Team

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Hello there, wareagle612.

 

I understand the need to adjust to the changes made in the invoicing experience. Let me provide more information about the ability to switch back to the old layout.

 

The product engineers have changed the invoice and estimate layouts to better suit our customers' needs and to make it more user-friendly. Since December 11, 2023, Simple Start and Essentials users have been migrated to the new invoice experience with no option to opt-out. This means the ability to return to the old experience is no longer available.

 

Currently, some Plus and Advanced users can still return to the old layout. However, the option to have it permanently is unavailable. I suggest sending feedback to our product development team. They'll review your comments about this matter and might consider adding it to future updates.

 

Here's how:

  1. Click the Gear icon.
  2. Select Feedback under the Profile column.
  3. Enter your product suggestions.
  4. Click Next to submit.

 

You can track feature requests here: QBO Feature Requests.

 

For more info on the new estimate and invoice layout, check out this article: See what’s new with estimates and invoices in QuickBooks Online.

 

You may want to personalize your sales forms to add specific info. Here's a guide on how: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Feel free to reply to this post if you have further concerns about the new layout. I'll be around to answer your questions and help you out. Keep safe!

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