"We're shouting into the void".

So business as usual at Intuit.

Intuit only cares about its shareholders and that is only because they are legally obligated to do so.

This is in-line with what I'm experiencing with other software that is software as a service/subscription modeled. It's all going backwards in terms of user interface and it comes across like changes that have to be made so people who are subscribed can feel like they're getting their money's worth because look at all the updates that do nothing! Everything now takes 3x as long to get done because we're back in the days of having to build out everything we need through side-loaded mods that break with every update.