I see the need to enable payment method options when printing sales receipts in your account, m_b_murali. I appreciate you performing the steps provided above, and I'm here to make sure you'll get the right support available to help you keep going in managing your business.
Since troubleshooting steps and alternatives are provided in this thread, and the issue persists in your data, I recommend contacting our support representatives to have your account reviewed and further investigate the root cause of why the Payment Method section is missing. They can provide additional assistance and detailed information to help resolve this concern. To do this:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and click Continue.
- Choose between Chat with us and Have us call you.
Moreover, I'll be sharing this handy resource to help you modify and add specific layout preferences to your sales forms: Customize Invoices, Estimates, and Sales Receipts.
I'm always available in this forum to provide additional assistance when managing payment methods on sales receipts. Feel free to reply below, and I'll make sure to get you covered. Stay safe.
