Let me help you contact the collections department, bcldogtraining.

You can reach them through QuickBooks Online (QBO). They're available Monday to Friday, from 6 AM to 6 PM PT. Here's how:

1. Go to the Help (?) menu at the top right corner.
2. Choose or type Contact Us.
3. Enter your concern, then select Let's talk.
4. Pick a way to connect with them:
   • Ask the community to get help from businesses like yours.
   • Start a chat with a support expert.

You can also review some of our commonly asked questions about payments.

Please let me know if you need more assistance contacting the collections department by returning to this thread. Stay safe!