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S2_Acctng
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I find this situation entirely unacceptable.  On 11/27/23 you sent us a Discontinuation Notice for QB Premier.  For background, we have been users of QB for 20 years and have over 1,000 projects, hundreds of customers, and thousands of invoices  that have Expense Summary items on them using an Item we cal "Reimbursable Group" using the Group functionality in QB.  This feature allows us to bundle expenses together into a single line item on an invoice.

 

While I don't have an issue with you moving to a Subscription Model for QB, I don't see how you think you can force longtime users to move to your QB Online Platform without providing equivalent functionality.  This is "basic" functionality in QB and must be provided before you Discontinue your Desktop product.  

 

For the record, I'm happy to pay an annual fee for the Desktop product until you get equivalency in place, but without equivalency we simply cannot use your QB Online Product.

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