Hi there, @RBH625.

I understand what this situation has caused. I also appreciate you revisiting this conversation and providing additional details about the challenges you've encountered when converting Purchase Orders to Bills.

I'd suggest logging into your account through a private or incognito window. This browser window doesn't use the existing cache files, which makes it a good place to find out if there's an issue with the browser.

Let's use these shortcut keys to get started:

• For Mozilla Firefox browser: Ctrl + Shift + P
• For Google Chrome browser: Ctrl + Shift + N
• For Safari Browser: Command + Shift + N

If it works, return to your regular browser and clear its cache. If not, use other supported web browsers. The current one you're using may have a temporary issue with QuickBooks and utilizing a new browser allows you to get back to working order.

Additionally, get helpful insights on the things you buy and sell, and the status of your inventory: Use reports to see your sales and inventory status.

If you have any questions about adding quantities or other QuickBooks products, don't hesitate to reply. I'm always available to help!