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Buy nowWe have been experiencing this issue on monthly basis. We run payroll bi-weekly and it seems to occur at least once a month. Payroll entries must be journaled to hit the Project Labor expenses. This obviously isn't ideal and creates additional labor hours to fix the problem manually. The engineers really need to lock this problem down for good. For us, this problem has existed for more than 5 months. Thank you for drawing attention to this.
Here are your questions answered:
We use QBO Advanced.
We use Timesheets to record labor hours and projects.
We process payroll via import into QBO.
We have contacted QB customer support to review our processing and set ups in both QB and Timesheets--all good.
We signed up for in Nov. 2022 but actively began using QBO for accounting purposes beginning 4/1/232 (2Q23).