Hi there, @SunshineBe77829.
Since the issue remains unresolved despite following the troubleshooting steps suggested by my colleagues, I recommend contacting our Customer Support team to help you further. They are equipped with the necessary tools and expertise to inspect your account, diagnose the underlying cause of the problem preventing you from running a Fixed Assets report, and offer the most appropriate solution to address it.
You can follow the steps below to contact us:
- Open your QuickBooks Online account.
- Click on the Help icon.
- Select the Search tab, then click Contact Us.
- Provide the details of your concern, then click Continue.
- Choose an option you want to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Furthermore, you can customize your reports to filter them to specific details that matters to you.
Also, you can create an enhanced custom report using the new enhanced experience in QuickBooks Online.
The Community is always here to help you if you need assistance with managing your reports and other QuickBooks-related concerns. Stay safe and have a great day ahead!
