I have had the same issue with getting stuck in the old layout. I have called QB and even had two supervisors attempt to repair with no resolution. They told me I have to work with what I have for now until their engineers fix the issue. Unfortunately they have not given me a timeframe. This old layout feels very outdated and has too many limitations.

I called again today and the Rep told me that everyone by the end of 2023 will be migrated over. I'm hoping it does if not I'm jumping ship to Xero.