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ZackE
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Thanks for getting involved with this thread, Gs1786.
 

It's possible you may not have selected the correct customer when creating your deposit. I'd recommend editing the deposit and confirming it has an appropriate customer specified in its Received from field.
 

If you've already confirmed your deposit has the correct customer assigned to it, but you're still seeing it show up on your aging report, you'll want to work with an accounting professional to identify why it's still showing on the report.
 

If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
 

Here's how it works:
 

  1. Go to our Find a ProAdvisor page.
  2. Use the City or ZIP search field to specify a location.
  3. Select Find a ProAdvisor.
  4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:
 

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.


     
  2. Enter your appropriate info in the Your nameYour email, and Your phone number (optional) fields.


     
  3. Hit Send message.

 

I've also included a detailed resource about working with aging reports which may come in handy moving forward: Run an accounts receivable aging report
 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Tuesday!

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