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Replying to:
SheandL
QuickBooks Team

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Welcome to the Community, @aphcb.

 

Let me help you with preventing the collapsed row from auto-expanding when printing a PDF.

 

We can perform some basic troubleshooting steps to know whether this issue you're experiencing is browser-caused. We can use these keyboard shortcuts to access incognito or private mode. Here's how: 

 

  • Ctrl + Shift + N for Google Chrome
  • Ctrl + Shift + P for Firefox
  • Control + Option +P if you're using Safari.
  • Ctrl + Shift + P for Microsoft Edge.

 

Additionally, I recommend clearing your cache to refresh your website preferences for QBO to run correctly. Also, to ensure you have the best experience while using QBO, we recommend using the latest version of your browser and updating your Adobe Acrobat Reader. By doing this, you will get the most out of the QBO platform.

 

For a more comprehensive understanding of your reports, I'm dropping the following articles that you can use in the future: 

 

 

Here in the Community, your experience is our top priority. Don't hesitate to leave a reply if you have further questions regarding printing reports. 

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