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GlinetteC
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I appreciate your sharing your issue with us, KSMiller.

 

I have the necessary information to ensure that your credit card will no longer be charged in the future.

 

You can turn off the Credit Card for Online Payments by unchecking the box under Edit payment methods within your invoice. Doing this will disable the credit card from being charged.

 

I've attached screenshots of the new invoice layout and the old one for your visual reference.

 

In addition, I'm attaching an article that provides instructions on generating customer statements to show summaries of their invoices, payments, credits, and outstanding balances: Create and send customer statements in QuickBooks Online.

 

If you have any further questions or require assistance managing invoices and any other task of QuickBooks, please don't hesitate to add them below. I'll be here to lend a hand.

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