Thanks for joining on the thread, Tanya.

I'd like to share some information about the Profit and Loss Tag by Group report.

In QuickBooks Online, only US has an exclusive that can run a report in Profit and Loss Tag by Group. However, if your subscription is in US we can do a basic troubleshooting to identify if this is a browser-related concern. 

I recommend logging in to a private browser. Here are the shortcut keys for these browsers:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

Then, access your Profit and Loss Tag by Group report. If this works, clear the cache of your regular browser to remove accumulated data. Please note that you can exclude the Password and other sign-in data in the Advanced section when clearing the cache. You might be used to logging into your account without typing your passwords.

On top of that, if the issue is still there, I recommend contacting our Support Team to further assist you in navigating the root cause of this issue.

When you finish your report, you can print it or export it to the Excel file.

If you have any further concerns about your reports, please don't hesitate to share them with the community.