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Hello there, Jacqueline11.
I recognize the importance of the feature that allows you to see when your customer views the invoice. However, this is no longer available.
I'll provide an alternative option by reviewing the activity of your invoices from the Sales page. Let me guide you on how:
- Navigate the Sales tab.
- Select Invoices.
- Choose the invoice transaction you want to view the activity history.
Just in case you need help organizing your invoice/estimate template in QuickBooks, refer to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online. This guide provides instructions on incorporating various elements into your sales form and personalizing them to suit your preferences.
You can always reply in the comments below if you need further assistance managing invoices. I'll be right here, willing to help at any time. Have a good one!