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Replying to:
FateCandylaneT
QuickBooks Team

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I'm here to address your issue about payroll paychecks not posting accurately on your Project expenses, everydaysolution.

 

We've received similar reports about this concern, and the investigation of this case is still in progress. Our product engineers are already aware of this issue and are implementing measures to provide a resolution.

 

In the meantime, I suggest reaching out to our customer care team, so they can include you in the list of affected users. This way, you'll receive updates through email notifications regarding the status of the investigation. To do this:

 

  1. Go to the Help icon and choose the Search tab.
  2. Select Contact Us.
  3. Describe your concern and select Continue.
  4. Choose between Chat with us and Have us call you.

 

QBO contact support.png

 

For future reference, I'm adding this article to help track profitability and labor expenses: Track hourly labor costs and profitability by project in QuickBooks Online.

 

I appreciate your patience and understanding as we work on resolving this issue. Let me know in this thread whenever you have additional questions about projects. I'll keep an eye on your response to further assist you anytime. Keep safe.

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