I understand the importance of showing the payment method when printing sales receipts since it is required by law and for the safety of your business. Rest assured, the QuickBooks Team will help you resolve this matter.
I recommend following the steps provided by my colleague @LeizylM above by ensuring the Payment method is enabled in the sales form styles. If the problem persists, I recommend doing some browser troubleshooting steps to ensure your browser has less cached data provided by my colleague @JessT.
If the payment method is still not showing after going through everything, I recommend contacting our QuickBooks support team.
Here's how:
- Head to this link: Contact Us.
- Select QuickBooks Online product and click Continue.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Furthermore, here's how to customize invoices, estimates, and sales receipts in QuickBooks Online to create personalized and professional-looking form styles for your customers.
Please don't hesitate to reply to this post if you have further concerns about payment methods not showing in receipts. I'll always be around to help.
