They have had MONTHS to fix their error.  They forced out the upgrade to Ent 23 before they had the bugs worked out and have not responded to the multiple complaints that brought their error to their attention.  It is so beyond ridiculous to not be able to print monthly statements, one of the most basic functions, without going through our entire data base every month and hand selecting them because they turned off a basic sort function.  I've given them 6 months to get this figured out and they don't seem to be working on it at all.  Has anyone started looking at other software?  Any recommendations?