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SarahannC
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Having the ability to make future adjustments and post entries to the current open month without affecting prior closed months is great, sal74.

 

I see that the current process of manually shutting off finance charge automation and creating separate/manual invoices for late fees is not ideal for you. For now, I encourage sending your detailed feedback to our product engineers and any additional suggestions you may have.

 

Your insights are invaluable in helping us improve our software and provide a better user experience for you and our other customers.

 

  1. Go to the Gear icon.
  2. Select Feedback under Profile.
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  3. Enter your suggestion. Then, click Next.

 

Still, I recommend check the article shared by my colleague above. This articles contains information about setting up the late fees for your customers and help you ensure that you are properly compensated for any overdue payments.

 

Please feel free to reach out again and share your thoughts about handling invoices. We'll be around to help in any way that we can. 

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