Thank you for dropping by the Community, @lionliver.
I am here to share some insights to help you find the checkbox to update your historical transactions.
If you are unable to locate the checkbox to update historical transactions even after following the troubleshooting steps provided by my colleagues. In that case, I suggest contacting our support team for further investigation.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top to open the QB Assistant window.
- Scroll down to the Type Something field and enter a brief description of your concern.
- Click the Get help from a human link and follow the on-screen steps to complete the process.
- Choose Start a chat or Get a callback.
Moreover, I'm adding this helpful article as your reference in managing your inventory: Set up and track your inventory in QuickBooks Online.
Let me know if you have further questions or concerns regarding service items and historical transactions. I'll be here to lend a helping hand.
