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Replying to:
FateCandylaneT
QuickBooks Team

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It's great to have you chiming in on this thread, Mahrieah. I've got insights to share what discount-given accounts are for when adding these as a line item or percentage in QuickBooks Online.

 

When enabling the discounts feature to your sales form transactions, QuickBooks automatically creates a Discounts given account in your Chart of Accounts to track any discounts you give to your customers.

 

Thus, if you want to record these discounts to a specific income type of account, you can modify them in your company's account and settings. To do this:

 

  1. In your QBO account, go to Accounts and Settings.
  2. Select the Advanced tab.
  3. Choose the Chart of Accounts section.
  4. Under Discount Account, select an income account.
  5. Then, click Save and Done

 

Additionally, I'm adding these resources to aid in personalizing and receiving customer-paid invoices:

 

 

We'll always be around whenever you need further assistance managing discounts in your file. Keep us posted below, and we'll be sure to back you up at any time. Take care!

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