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Replying to:
JessT
Moderator

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Hi MMM Consulting, 

 

I understand your feeling with the difficulty of reaching a human representative for support. Your feedback about the multiple attempts required to speak with a human is valuable, and I'll make sure to pass it along to the management team.

 

Here's a much easier way to reach out to our phone or chat agents:

 

  1. Go to Help.
  2. Select the Search bar and choose Contact Us at the bottom.
  3. Enter your concern and click Continue.
  4. Choose bet Chat or Callback.

 

Alternatively, you can contact the phone number in the bottom part of this article if you can contact them using the steps above: QuickBooks Online Support.

 

You can always go back to this thread if you have other concerns with reaching out to support.

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