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Replying to:
Sialea19
Level 3

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They have taken NO steps to reinstate the Classic report as a default, which is disappointing.  Their generic response is to send them a message/submit a ticket, however, so many of us have done that and have received no feedback or response.  Several of us have attended live meetings/updates and asked, and we receive NO answer on those meetings.  The completely ignore the submitted question.  They've also made the Classic view more difficult to use as we can no longer expand the columns on the report to see additional information.  I don't mean to complain back to you since you're finding it difficult as well, but QB is making no effort to take our complaints seriously.  It's embarrassing to be screen sharing with a client and be able to easily access data.  The Modern report often "breaks" after it saves or if you drill down and then try to go back to see a transaction (you have to expand all over again if it doesn't break - which is a miracle).  It's embarrassing b/c it makes us look incompetent like we can't use the system, and if we've recommended QB, it's embarrassing when it breaks and we have to go back into reports and re-run it all over again.  

Please do continue to share your Feedback with QB, but don't expect any response.

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