Thanks for joining the thread, @Shrrrice.
We aim to provide concise information to help our customers resolve their situation using QuickBooks Online (QBO). Please be aware that if your subscription is QBO Simple Start, the option to switch back to the invoice's old layout is no longer available. In this situation, we'd recommend sending a feature request to our Product Development Team. This way, they'll be able to look at your suggestion and evaluate it so they can consider adding the feature to future program updates:
- Access your QuickBooks Online company.
- On the top right-corner, click the Gear icon.
- Select Feedback and then enter your comments or product suggestions.
- Once ready, click Next to submit feedback.
Additionally, we've got these articles to help you manage invoice payments, create personalized sales forms, and ensure your data stays accurate inside the program:
@Shrrrice, please let us know if you need further assistance managing invoices inside QuickBooks. You can also visit the Community space if you have any additional questions related to the program. We'll be here, and we'll help you out right away. Stay safe!
