Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
LeizylM
QuickBooks Team

Reply to message

I'll provide an update regarding the recent issue you've been experiencing about setting-up Autopay for recurring invoices, oigwealth.

 

I understand the importance to have this issue resolved efficiently and effectively. Rest assured, I'm committed to resolving your concern and ensuring you receive the assistance.

 

As per our system's data, it appears that the investigation number has already been resolved. Any recurring transactions that did not process during this downtime will need to be manually generated and sent to the customers.

 

For now, I recommend contacting our Customer Care Team again. They have the appropriate tools to review your account and help determine the best course of action with the outstanding invoices.

 

Please let me know if there's any additional details you would like to share. I'm here to listen and assist you every step of the way.

Need to get in touch?

Contact us