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Replying to:
FateCandylaneT
QuickBooks Team

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We recognize how exporting payroll information is relevant when managing accounts in your QuickBooks data, MDPWW2011. Let me help ensure you'll get the best support available in handling this kind of query.

 

As we require to gather information on your account, we're unable to acquire these details since Community is a public platform. I understand you've contacted our support team already, it's best to reach them back again as this will allow them to review your account in a secure environment, conduct further research, and create an investigation ticket of your concern if need be. 

 

Here's how to reach them:

 

  1. In your QBO account, click Help.
  2. Click the Search tab, and click Contact Us.
  3. Enter the error message in the description box, and select Continue.
  4. Start a chat with a support expert.

 

Moreover, I've added these relevant resources to help you prepare and file payroll forms and taxes for both online and desktop programs:

 

 

We'll keep this thread open so you can always get back to us whenever you need additional assistance managing your payroll. Feel free to let us know in the comments below. We'll be around anytime to provide further help.

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