Your feelings are valid, @actionglass. I appreciate your effort in using different browsers to confirm if the same thing happens when using the magnifying glass. Worry no more, I'm here to provide clarification and route you to the department that handles this matter.

Using a different browser and clearing the cache is a basic troubleshooting we provide in cases like sudden changes in the program's behavior. It helps us verify if this is a webpage-related issue, as the stored cache affects the performance. Doing so also refreshes the system so you can start with a clean slate.

I've checked my resources and found an ongoing investigation (INV-94150) about being unable to use the Advanced search with any search field or filter. Please know that the previous report (INV-88393) that other users shared in this thread have been closed. Therefore, our Engineering Team is currently working on a new issue where the screen gets stuck on Searching, which results are not displaying and freezing.

As much as I want to assist you further, this is a public forum. That said, I recommend contacting our Support Team to be added to the list of affected users. Rest assured that you'll receive the progress of the report via email.

Here's how:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

Please note our operating hours so you can contact us timely. For other ways to reach us, refer to this article: QuickBooks Online Support.

For additional tips about handling your reports in QuickBooks Online, you can open this link: Run reports in QuickBooks Online.

Our engineers are looking into the issue to provide an effective solution. We'll update this thread once fixes are available. In the meantime, let me know if there's anything else I can do for you. I'll be here to assist you.