I understand your frustration and the importance of having access to the packing slip feature for running your business smoothly, @sgilby, @k3ndyl.
I'm sad to hear about any inconvenience this issue may have caused you. Please know that I'm here to provide insights about this matter.
I've looked into our system and confirmed that there is an ongoing investigation regarding the inability to print packing slips. I want to assure you that our dedicated team of product engineers is actively working to address this issue as quickly as possible.
If you haven't already, I recommend reaching out to our QuickBooks Online support team so that you can be included in the list of affected users. This will help our engineers assess the scope of the issue and keep you informed via email updates once it's resolved.
I'm also sharing the following articles to help manage your invoices in QBO. It includes steps to help personalize the appearance of your invoices to align with your business's branding and record invoice payment to maintain accurate financial records:
While we work on resolving this, I kindly ask for your patience and understanding as we work towards a resolution that aligns with your needs. Stay safe!
