In the last 3 months or so 1) they screwed up my 150 recurring invoices (weren't automatically generated on the 1st - took days to fix), 2) they increased my subscription rate from $427.64 to $645 per year, 3) increased the take rate for credit card transactions, and 4) messed up autopay.  What a mess, this is ridiculous...and price gouging!  I would seriously switch, but as you know, it is difficult to migrate everything over to a new accounting system!