Hello, Fixit2.

Thanks for joining this conversation.

Upon checking, the investigation (INV-90151) is still marked as in progress. Our product engineers are actively working on resolving this issue as quickly as possible.

I suggest contacting our Support team again. Then, provide the investigation number above so they can include your information in our notification list. This will assist our engineers in assessing the number of users affected. Rest assured, once the issue is resolved, you will receive an email notification.

Here's how to reach them:

1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right,
2. Select a suggested option, or type a question or topic you need help with.
3. Tick Contact Us and choose a way to connect with us.

To check for our Support hours, please refer to this article: QuickBooks Online Support.

I'm also adding this article to help you use projects to track your labor costs and profitability for future reference: Track hourly labor costs and profitability by project in QuickBooks Online.

Please let me know if you have follow-up questions about this or anything else. I'm always here to assist. Keep safe.