Add me to the list of frustrated.  We have recurring invoices which our customers set up Autopay many months ago sitting UNPAID this month.  We have 15 total at this time. I also telephoned QB on Monday and the phone agent said nothing was wrong in the system.  I did not buy it.  I called again and this time got an agent who did confirm this is an ongoing KNOWN issue with QB payments!!!  I agree with the others here that at the very least we should have been notified instead of having to hear from our own customers.  We have been receiving phone calls and emails from these customers wondering what is going on that they are receiving emails from QB saying their payments have not gone through.  The 2nd agent I spoke with said I was added to an email notification list for updates and I have NOT received one single email from Quickbooks Payments support!!  What do we do???  Do we go through the embarrassment of inconveniencing our customers who had Autopay all this time and ask them to manually pay and also risk that when the problem gets fixed they get billed again automatically???  This is completely UNACCEPTABLE particularly in this day and age of technological advancements but what is most unacceptable is the lack of communication about this from Quickbooks.